Have you ever ordered flowers and crossed your fingers that they’d actually look like the photo? Or worried they might show up late, or worse, not at all?
You’re not alone. Ordering flowers should feel exciting, not stressful. Whether it’s for a big milestone or a little surprise, you want to be sure that what you’re sending will make someone smile for all the right reasons.
That’s why choosing the right florist in Edmonton matters.
And no, it’s not just about finding the prettiest bouquet on the internet. It’s about trust. It’s about quality. It’s about working with someone who gets what you’re trying to say, through flowers.
So if you’re looking for a flower shop in Edmonton you can count on, here are a few questions to ask before you place that order.
Do They Design In-House?
This is a big one. Some companies posing as florists are really just third-party websites. They take your order, keep a portion of the payment, and pass it on to an unknown local shop. You end up with an arrangement that may look nothing like what you picked, and the florist delivering it didn’t even design it.
When you’re working with local florists in Edmonton, ask if they create their own arrangements on-site. At The Lavender House, every bouquet is handcrafted by our team, using flowers we personally select. What you see on our website is made right here in our shop, and what you get is exactly what we designed with intention.
What’s Their Style?
Each florist has a different approach to design. Some lean traditional, others are more modern or whimsical. Some use lots of greenery, while others focus on bold, full blooms.
Look through their past work. Scroll their social media. Do their arrangements match the vibe you’re going for? Can they handle a range of styles? And if you’re not sure what you want, are they open to guiding you through it?
We love when customers bring a mood or a colour palette and ask, “Can you make something that feels like this?” That’s our sweet spot. Because great florists don’t just sell flowers. They help you tell a story with them.
Do They Use Seasonal Blooms?
A good flower shop in Edmonton will be honest with you about what’s in season. Peonies in December? Probably not. But ranunculus in spring, or dahlias in late summer? Absolutely.
Using seasonal flowers not only supports local growers, it usually means your arrangement will be fresher, more unique, and longer-lasting.
At The Lavender House, we source as many flowers as possible from Alberta and BC during the growing season. When you get a bouquet from us, it often reflects what’s blooming in our own backyard (and yes, it makes a difference).
What’s Their Delivery Policy?
If you’re looking for florists in Edmonton, make sure you understand how their delivery works. Do they offer same-day service? What areas do they deliver to? Do they call ahead or leave it at the door?
We offer same-day floral delivery in Edmonton for orders placed before our cutoff time. We confirm all the details before heading out, and our drivers treat your flowers with care, because we know they’re more than just a delivery. They’re a moment.
If something changes (weather delays, access issues, etc.), we always reach out. No one likes surprises when it comes to flowers unless it’s the kind in the vase.
How’s Their Customer Service?
You can tell a lot about a florist by how they treat you from the first moment. Do they actually listen to what you need? Are they helpful and kind? Do they respond quickly and clearly?
Ordering flowers should feel easy. And if you have questions, you shouldn’t feel like you’re bothering someone.
Our team at The Lavender House prides itself on friendly, honest service. Whether you’re calling with a quick question or planning a large event, we’ll meet you where you’re at, no pressure, no fluff.
Final Thought: It’s More Than Just Flowers
At the end of the day, you’re not just buying roses or tulips. You’re sending a message. You’re creating a moment. You’re showing up for someone, maybe even for yourself.
So ask the questions. Get curious. And when you find a florist who treats your order like it matters (because it does), you’ll feel the difference.
If you’re ready to order from a team who puts heart into every arrangement, we’d love to hear from you. Let’s create something beautiful, together.